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Shipping

Shipping within South Africa

Free Delivery for all orders over R500 and under 30kg

All orders placed with a total order value of over R500 and under 30kg, to all major cities and towns countrywide, will be shipped free of charge.

    Exceptions

    (We do what we can to get pet products anywhere in South Africa but some areas are very poorly serviced by couriers... so if you know you are based in one of these areas please contact us before placing your order)

    • If you live in an area where there is poor courier service coverage or your delivery address falls into an outlying area or if your orders is under R500, you will be given the following options upon checkout:
    1. South African Post office Counter to Counter (this is only an option if there is no postal strike)
    • If your order is under R500, the shipping charge will be shown upon checkout
    • Shipping is calculated according to weight and destination post office
    • Courier to your door delivery
    • We will calculate shipping costs based on weight, volumetric weight and shipping address
    • All very bulky goods over R500 (e.g. dog beds) will only be shipped free of charge to destinations in and around Cape Town or as stipulated on the product page
    • All goods requiring refrigeration and delivery withing 6 hours of dispatch due to cold chain management will only be delivered to Cape Town addresses stipulated on the product page.

        International Shipping

        Pet Plus is a South African website and as such, we mostly only ship within South Africa. If you see something on the website which you wish to purchase and which you cannot obtain in your country, please email us with your requirements and contact details and we will see if we can accommodate you.

         

        For shipping of items to destinations outside Cape Town, please email info@petplus.co.za or call 021 790 9644 to get quotation for shipping costs before placing your order.